The job of a Retail Cashier is vital to any store. Often serving as one of the only employees customers interact with, a cashier is the face of many retail establishments. Cashier is a common entry-level job that offers many opportunities for growth and advancement.
What Does a Retail Cashier Do?
Below is a basic job description for a Retail Cashier. Exact responsibilities will vary by store, but common duties include:
- Accurately and quickly scan items
- Accept all forms of payment, including cash, cards, checks, coupons, etc.
- Understand store policy and act accordingly
- Keep a neat workstation
- Act as a point of contact for customers
- Package/bag items neatly and correctly
- Troubleshoot technical issues
- Help customers find items
- Issue receipts and keep accurate records of transactions
- Keep an accurate balance of funds in the cash register
- Create rapport with customers to keep them coming back
- Sell and recommend products to customers
- Be able to stand for long periods of time
- Be willing to work on other tasks within the store
- Resolve customer issues and complaints
What Skills Does a Retail Cashier Need?
The types of skills an effective cashier in the retail industry will possess include:
- Basic Math
- Flexibility
- Customer Service
- Troubleshooting
- Dispute Resolution
- Dependability
- Sales Assistance
- Friendliness
What Kind of Education Do Cashiers Need?
Retail Cashiers often require little formal education. Most training is learned on the job, meaning you may not need a high school diploma or GED equivalent. As you master your skills, you may be a candidate for advancement within the company.
Is a Job as a Retail Cashier Right for Me?
If you can do basic math and enjoy customer service, a job as a Retail Cashier may be perfect for you. It may also be a job for you if you enjoy working with many different types of people.
Whether you’re just starting out or looking for your next job, RetailGig is here to help. Find out more about the retail industry in our blog or look for your local retail job.