The job of a Retail Cashier is vital to any store. Often serving as one of the only employees customers interact with, a cashier is the face of many retail establishments. Cashier is a common entry-level job that offers many opportunities for growth and advancement.
What Does a Retail Cashier Do?
Below is a basic job description for a Retail Cashier. Exact responsibilities will vary by store, but common duties include:
- Accurately and quickly scan items
- Accept all forms of payment, including cash, cards, checks, coupons, etc.
- Understand store policy and act accordingly
- Keep a neat workstation
- Act as a point of contact for customers
- Package/bag items neatly and correctly
- Troubleshoot technical issues
- Help customers find items
- Issue receipts and keep accurate records of transactions
- Keep an accurate balance of funds in the cash register
- Create rapport with customers to keep them coming back
- Sell and recommend products to customers
- Be able to stand for long periods of time
- Be willing to work on other tasks within the store
- Resolve customer issues and complaints
What Skills Does a Retail Cashier Need?
The types of skills an effective cashier in the retail industry will possess include:
- Basic Math
- Customer Service
- Dispute Resolution
- Sales Assistance
What Kind of Education Do Cashiers Need?
Retail Cashiers often require little formal education. Most training is learned on the job, meaning you may not need a high school diploma or GED equivalent. As you master your skills, you may be a candidate for advancement within the company.
Is a Job as a Retail Cashier Right for Me?
If you can do basic math and enjoy customer service, a job as a Retail Cashier may be perfect for you. It may also be a job for you if you enjoy working with many different types of people.